Frequently asked questions
What are Feltdecor® acoustic panels and how do they work?
These are PET felt panels that absorb sound waves and reduce echo/reverberation in a room. Instead of reflecting sound, their structure absorbs it, thus improving comfort in living rooms, offices, restaurants, and hotels. If you want to select the amount of material, send us photos and dimensions of the walls/ceiling, and we will tailor a solution (if necessary, we offer consultation with an acoustician).
How can the material be used to improve sound transmission in a stairwell?
In order to reduce sound transmission between floors, it is recommended to cover at least 50% of the surface area of each stairwell wall with Feltdecor® felt panels. Please note that the elements on each wall should be distributed as evenly as possible. Wall panels installed at a height of at least 80 cm to at least 2 m above the floor will provide the best effectiveness.
How to keep acoustic panels clean and what to do in case of heavier soiling?
To clean felt acoustic panels, use a vacuum cleaner with a soft attachment to remove dust. Do not scrub acoustic panels, as this may cause them to pill. For heavier soiling, we recommend using a damp cloth with a mild cleaning agent and a steam cleaner. We recommend testing the cleaning agent on an inconspicuous area each time.
How long is the warranty period?
The warranty period for Feltdecor products is 24 months.
What products can I find in the Feltdecor® range?
We distinguish between standard, adaptable and customised products. Standard products are catalogued solutions such as TileFlex, PrintSlat, SilentScape, etc. Adaptable products are products modified from standard products at the customer's request. Customised products are solutions made to a special design and to the customer's order, calculated according to production price lists.
What is the delivery time?
The delivery time for standard TileFlex, PrintSlat, SilentScape, etc. products is 7-31 working days (if the material is in stock). For customised orders, the delivery time may be extended to 12 weeks.
How to install Feltdecor® acoustic panels?
Feltdecor products are installed using polymer adhesive in the case of wall panels, while SilentScape ceilings and SilentCloud islands come with appropriate mounting accessories for ceiling suspension and direct installation, such as carabiners, cables, rosettes, hooks, and others. For more information on installing Feltdecor products, please refer to the Feltdecor instructions and product data sheets.
How many colours are Feltdecor® products available in?
Feltdecor products can be ordered in nearly 100 colours, including 25 standard colours of s-line boards (9 mm thick) and 29 standard colours of t-line boards (12 mm thick). Standard colours are available immediately, while non-standard colours have a maximum waiting time of 8-12 weeks, with a minimum order of 10 boards per colour. Please note that synthetic felt is a heterogeneous mixture of polyester fibres, therefore slight colour variations are a natural feature of the material and cannot be grounds for complaint.
Jak wzór panelu akustycznego wpływa na jego cenę?
In the case of TileFlex acoustic panels, the pattern does not affect the final price of the product. Other standard products, such as PrintSlat, SilentScape, etc., have prices listed for all patterns in their catalogues. However, each individual order may or may not require an additional cutting surcharge. If you have a complex project to quote and do not know how much it may cost, please contact our distributor! List of distributors
Do Feltdecor® sound-absorbing panels release microplastics?
Feltdecor acoustic panels do not emit harmful substances or volatile compounds, making them safe for both adults and children and suitable for use in almost any dry interior.
Can Feltdecor® acoustic panels be installed in a bathroom?
Due to the structure and nature of felt acoustic panels, we advise against using them in wet and very humid interiors, such as bathrooms, saunas, spas and wellness centres. There are projects in which we have used our acoustic panels and ceilings, for example, above a swimming pool, but the installation was preceded by appropriate testing of the material for the conditions of the room.
Are Feltdecor® products suitable for passageways?
Feltdecor® acoustic panels are ideal for passageways, as they effectively absorb sound waves and reduce reverberation, which is particularly bothersome in corridors and stairwells. Thanks to their even distribution on the walls and installation at different heights, sound throughout the entire passageway is better controlled, which improves the comfort of conversations and the overall acoustics of the space.
Do felt acoustic panels soundproof the wall between neighbouring rooms?
Felt acoustic panels have versatile applications in room reverberation acoustics, with the aim of reducing reverberation time (echo). They are not used individually as sound insulation. If you need a dedicated solution, please contact us and we will advise you individually. Lista dystrybutorów
Is it possible to order custom-designed acoustic panels?
Yes, in addition to standard products such as TileFlex, PrintSlat and SilentScape, we also offer the possibility of implementing individual projects, priced on a case-by-case basis according to the s-line (9 mm) or t-line (12 mm) production price lists. To make it easier to prepare your own design, you can use our online creator – it allows you to easily design custom-made sound-absorbing panels and immediately check the approximate price.
Is there an installation service available for soundproofing panels?
As a manufacturer, we do not provide installation services, but we have certified teams who are responsible for installing our felt wall panels. If you would like us to install Feltdecor acoustic panels for you, please ask your distributor for a quote. List of distributors
How is the price of a customised Feltdecor® felt panel design calculated?
We price individual Feltdecor projects based on production price lists. First, we calculate the amount of felt sheets used; we do not price projects based on square metres. Depending on your preferences and the complexity of the project, we add the prices for printing, gluing, design, and production preparation. For more information, please refer to the individual production price lists - downloadable materials
Can samples be ordered? How can they be ordered?
Yes, you can order colour samples or other marketing materials. Please ask your distributor or customer service representative for access. - List of distributors
Are Feltdecor® felt panels certified as non-flammable?
All Feltdecor acoustic panels are classified as B-s1-d0, which means they can be used in private spaces as well as commercial and public interiors. Our acoustic felt can also be used as an acoustic ceiling due to its appropriate parameter of not producing burning droplets/particles in the event of a fire.
What thicknesses are Feltdecor® felt panels available in?
Our felt panels are available in thicknesses of 9 mm, 12 mm, 18 mm and 24 mm.
What are the maximum dimensions of Feltdecor® acoustic panels?
We offer two board formats with the following dimensions: 1200 x 2420 x 9 mm and 1200 x 2780 x 12 mm. Other dimensions, thicknesses and weights are also available on individual request.
Are 3D models available, and if so, where?
Yes, 3D models of Feltdecor acoustic panels and acoustic ceilings are available for programmes such as SketchUp, 3Dmax and more. You can find the materials in our downloads section. Contact us to gain access.
Are there any sound absorption tests available for Feltdecor® acoustic panels?
You can find the sound absorption chart for Feltdecor panels in our technical data sheets. The materials are available in the downloads section – contact us to gain access.
What is the estimated cost of transport?
The shipping cost for standard products can be found in the catalogue for each product. The shipping cost for individual orders depends on the delivery address, weight and size of the goods, and is calculated individually in each case.
Can I install Feltdecor® acoustic panels myself?
For standard products such as TileFlex, PrintSlat and SilentScape, installation instructions are available, describing and illustrating the installation step by step. If you need assistance with installing acoustic panels, please contact your distributor - List of distributors
What should you use to cut Feltdecor® felt panels?
If you want to cut a felt acoustic panel to size, we recommend using a simple tool, such as a wallpaper knife.
Are specialised assembly tools required?
To install Feltdecor products, we use basic tools such as: flat and Phillips screwdrivers, a wallpaper knife, a spirit level, a pencil, a tape measure, a glue gun, a screwdriver, and a drill (for installing ceilings). A laser is a very useful device. A list of the necessary tools, together with installation instructions, is available in our standard product sheets and catalogues – downloadable materials.
Can Feltdecor® acoustic panels be dismantled?
Nie rekomendujemy demontażu filcowych paneli akustycznych. Jeżeli chcemy przekleić je w inne miejsce, musimy upewnić się czy stosowaliśmy odpowiedni klej, który umożliwi nam ściągnięcie paneli bez większego uszkodzenia powierzchni. Jeżeli potrzebujesz konsultacji, napisz do nas - kontakt
Does acoustic felt produce dust and fibres?
Acoustic felt panels, such as Feltdecor®, are made of PET fibres with a dense structure, which means they do not shed dust during normal use. Like any textile material, they can collect dust during use, so it is a good idea to wipe them with a soft cloth or vacuum them with a delicate upholstery attachment from time to time – this will keep them clean without risking damage.
Are acoustic panels safe for the health and safety of adults and children?
Yes, Feltdecor® acoustic panels are safe for use by both adults and children. The material is non-toxic, contains no harmful substances and meets the safety standards applicable to residential and commercial premises.
How long does it take to install Feltdecor® acoustic panels?
Depending on the size of the project, it takes from a few hours to 1–2 days for large projects. For example, a wall measuring 2.7 m x 9 m usually takes 1–2 hours to complete. You can install acoustic panels yourself, without specialised equipment.
Can I install felt acoustic panels in a child's room?
Acoustic panels can be installed in children's rooms. The panels are made of safe, durable and easy-to-clean materials.
Can I paint acoustic panels?
Our felt acoustic panels are not designed to be painted, as changing their surface may adversely affect their sound-absorbing properties and aesthetics. In practice, there is no need to paint them, as we offer a wide range of colours to match the panels to any interior.